Facilities Services Directorate

The Facilities Services Directorate (FSD) is responsible for nearly 15 million square feet of facilities and infrastructure supporting and enabling the Department of War (DoW) Mission, 24/7/365. FSD manages the Pentagon, Mark Center, and 75 leased buildings. We are a proud, collaborative, and innovative workforce. We are part of the National Capital Region (NCR) and the DoW Enterprise. We serve over 60,000 employees across the NCR from the Office of the Secretary of War, the Joint Chiefs of Staff, Defense Agencies, DoW Field Activities, and the Military Departments.

Pentagon Reservation

Pentagon Reservation

Mark Center

Mark Center Campus

Lines of Business

  • Facilities Operations and Services
  • Engineering & Construction Management
  • Life Safety & Occupational Health
  • Space Portfolio Management
  • Business Operations Support

FSD Customer Portal  

Our Vision

To cultivate a well-trained and professional workforce that delivers unmatched quality, accurate, and timely services and support to customers and partners, while enabling world-class facilities and projects.

Our Mission

To ensure the 24/7/365 readiness of the Pentagon Reservation for DoW and National Leadership to execute their mission responsibilities, and provide the DoW workforce, predominantly in the National Capital Region at supported locations, safe, secure, healthy, resilient, energy efficient and operationally effective working environments.

Strategic Objectives
  • Ensure the readiness (24/7/365) of the Pentagon Reservation facilities for DoW National leadership.
  • Increase the availability and resiliency of alternate facility locations to support daily distributed operations and continuity of operations for critical DoW missions.
  • Provide the DoW workforce a safe, secure, healthy, energy efficient, and operationally effective work environment to meet daily DoW mission requirements.
  • Ensure the structural integrity, resiliency, and timely modernization of the Pentagon Reservation to improve lifecycle management of the Pentagon Reservation.
  • Manage the effective use of DoW and leased space facilities.
  • Innovate sustainable, energy and climate resilient facilities, while providing a safe, secure, and healthy working environment.
  • Improve customer experience by building effective customer rapport.
  • Shape and sustain a high-performing workforce.
  • Ensure prudent fiscal planning, programming, budgeting, and execution to maximize DoW appropriations and increase value to the U.S. taxpayer.
  • Improve FSD implementation use of information technology.