HomeCoronavirus Disease 2019 (COVID-19)
HPCON Status:
HPCON C

People have been infected by the COVID-19 virus in multiple locations in the NCR, including some who may not be sure how or where they became infected. Community spread is increasing, and a cluster of cases, or a trending increase, has been detected.

The Pentagon Reservation and DoD offices and facilities in the NCR remain open and operational, but with restricted access and enhanced health protection measures being taken beyond the health protection measures begun under HPCON 0, HPCON A, and HPCON B, which continue.

Armed Forces Retirement Homes (Washington, D.C., and Gulfport, Mississippi) are at HPCON D. Employees and family members should contact AFRH directly or go to their web site for guidance and instructions.

Information and guidance provided here will be updated as the situation changes and new information becomes available. Please check back frequently.
Facility Access Status:

Due to the current COVID-19 situation and daily declining numbers of employees/visitors in the Pentagon, effective noon, Tuesday, March 24, the following Pentagon entrance hours will be in effect:

The following entrances are/will be open:
  • Mall Entrance (open 24/7)
  • Corridor 2 Entrance (open 24/7)
  • Corridor 8 Entrance (open 6:00 am – 8:00 pm)
  • River Entrance (open 05:00 am - 8:00 pm, Monday - Friday)
  • River Vehicle Access Point (Open 24/7)
  • North Rotary & Fern Vehicle Access Point (open 24/7)
  • A&E Drive Vehicle Access Point (open 24/7)
  • Boundary Channel Drive Vehicle Access Point (open 24/7)
  • Heating & Refrigeration Plant Vehicle Access Point (open 24/7)
  • North Village Vehicle Access Point (open 6:00 am - 2:00 pm Monday - Friday)
The following entrances will be closed until further notice:
  • Metro Entrance Facility (the building doors are closed, but the transit center is open)
  • Visitor Screening Facility (official visitors will be processed through the Corridor 2 entrance)
  • Corridor 5 pedestrian entrance
  • Pentagon Library & Conference Center
  • Pentagon Athletic Center entrance
  • Mall vehicle access point
  • Corridor 5 vehicle access point
  • Corridor 9 pedestrian bridge pedestrian booth (Connector Lot)
Mark Center:

All posts, Vehicles Access Point, and North Garage Entrances will be open and operating on current scheduled hours.

Any questions should be directed to the PFPA Command Center, (703) 697-1001.

 

Effective Monday, March 23, 2020, the Pentagon Reservation achieved HPCON CHARLIE; Armed Forces Retirement Home achieved HPCON DELTA.

The Pentagon and associated facilities in the National Capital Region, including the Mark Center, Defense Health Headquarters, U.S. Court of Appeals for the Armed Forces, and DoD leased facilities:

Self-Isolate:
  • If you have had contact with someone who is in 14-day isolation or you think you have symptoms of COVID-19, stay home, call your health care provider and notify your supervisor. Do not enter a Pentagon Facility.
  • Any individual who has traveled internationally and is within 14 days of their arrival date into the United States, may NOT enter the Pentagon Facilities.
International Visitors:
  • All official visits from our international partners must be rescheduled or conducted remotely. Contact your sponsor for more information.
  • An exception for official visits by international partners must be approved by the Secretary of Defense, the Deputy Secretary of Defense, the DoD Chief Management Officer, the Director of the Joint Staff, or a Service Secretary.
U.S. Person Visitors:
  • Official visits by U.S. persons are allowed.
Visit requirements:
  • All official visits MUST be registered at least 24 hours in advance through the PFPA Visitor Management System. Staff are strongly encouraged to register visitors as early as possible.
  • Visitor sponsors may not escort more than three (3) visitors into Pentagon Facilities.
  • Pentagon visitors must enter through the Corridor 2 Entrance.
CAC Renewal:

Please check the expiration date of your CAC card. If it is due to expire in the next month or two, make an appointment online to get it renewed now.

To schedule an appointment, go to Rapids Appointment Scheduler.

  • Select "Make an Appointment"
  • Type in "Pentagon" in the Building or Site Name box; click enter
  • Select "Pentagon Pass Office"
  • Select a date and time for your appointment

Important Note: The Pentagon Pass Office current operating hours are 8:00 a.m. - 2:00 p.m. Do NOT make an appointment after 1:45 p.m.

Additional Information:
  • All unofficial visits (e.g., personal guests, ceremonies, etc.) are suspended.
  • All Pentagon Tours are suspended.
  • The Pentagon Athletic Center in the Pentagon and its satellite gyms in the Mark Center and Taylor Building are closed until further notice.
DiLorenzo TRICARE Health Clinic (DTHC): Open with restrictions
Out of an abundance of caution and to protect our forces and their families while safeguarding our healthcare mission capabilities, DTHC has instituted additional safety measures. DTHC is now screening all patients at the clinic entrance. Patients who: 1) HAVE the following symptoms: fever, cough, shortness of breath; 2) HAVE traveled to, from, or through a country under a Level 2 or 3 Travel Health Notice within the last 14 days (see https://wwwnc.cdc.gov/travel/notices); or 3) HAVE been exposed to a person who has tested positive for COVID-19 within the past 14 days, will be evaluated and treated according to current CDC recommendations. These controlled access measures will allow DTHC to safely screen for COVID-19 while minimizing the risk to others.
Temporary Parking Clearance for COVID-19:

On March 18, 2020, Washington Metro Area Transit Authority (WMATA) and other regional transportation providers decreased service to Pentagon and Mark Center/Suffolk Building. This reduced service limits the transportation options to these facilities for DoD personnel.

To assist DoD Personnel (military, civilian, and contractors) with Social Distancing and ensure ability to report to duty during the COVID-19 Pandemic, the WHS Parking Management Office is providing temporary parking clearances through Agency Component Parking Representatives. Individuals who request a temporary parking clearance will be able to park in designated parking areas located at their assigned duty location (Pentagon, Mark Center, and Suffolk Building).

Effective immediately and for the duration of the COVID-19 Pandemic, the WHS Parking Management Office will provide temporary parking clearances for DoD personnel with a current Common Access Card (CAC) or Pentagon Facilities Access Card (PFAC). The COVID-19 Temporary Parking Clearance Form can be submitted to the appropriate Component Parking Representative or through the WHS Parking Management Office.

Temporary parking clearances will be applicable at the following areas:
  • Pentagon North Parking (North-C general parking, except Lane 44)
  • Mark Center: North Parking Garage (white striped general parking spaces only - non-reserved parking spaces)
  • Suffolk Building: White striped general parking spaces only

This effort is a temporary parking clearance and will not impact Mass Transit Benefit Program (MTBP) enrollment.

Questions are to be directed to Agency Component Parking Representatives (enclosed) or the WHS Parking Management Office at Pentagon: whs.pentagon.fsd.mbx.parking-program@mail.mil or by phone at 703-697-6251, Mark Center/Suffolk Building: whs.mc-alex.fsd.mbx.parking-program@mail.mil or by phone at 571-372-7100.

Local Transportation Advisory:

Below is the current list of DoD Shuttle routes that have modified schedules. This is current as of March 24, 2020 at 1300:

DoD Shuttles:

Route 1 - Pentagon - NSF Arlington - Suffolk Building:
Service suspended until further notice.

Route 2 - Pentagon - State Department - OPM - Executive Offices:
Service suspended until further notice.

Route 3 - Pentagon - Crystal City:
Effective Wednesday, March 25 - Service suspended

Route 7 - Pentagon - GAO/Capitol Hill:
Service suspended until further notice.

Route 8 - Pentagon - Washington Navy Yard (WNY):
Service suspended until further notice.

Route 11 - Joint Base Anacostia-Bolling (JBAB) - Pentagon:
Service suspended until further notice.

(NEW) Route 14 - Pentagon - Rosslyn:
Operating every 30 minutes.

(NEW) Suffolk Express - Pentagon - Suffolk Building:
Operating every 60 minutes.

(NEW) Mark Center Shuttle - Franconia/Springfield - Mark Center:
Operating every 30 minutes.

(NEW) DHHQ Commuter Shuttle - Pentagon - DHHQ
Effective Thursday, March 26:
- AM: Continue operating Shuttles A, B, and C
- PM: Only operating Shuttle A

(NEW) DHHQ Meeting Shuttle - Pentagon - DHHQ
Effective Thursday, March 26 - Operating every 60 minutes


WMATA/DoD Shuttle:

Route 7M - Mark Center - Pentagon:
Operating every 30 minutes.


DASH/DoD Shuttle:

(NEW) Route AT2X - King Street - Mark Center:
Effective Wednesday, March 25 - Operating every 30 minutes, no express service, local bus AT2 only, rear door boarding only


(NEW) Pentagon Circulator:

Effective Thursday, March 26 - Pentagon Bus Stop Location Change: Pentagon Circulator Bus Stop will be temporarily relocated from U8 to U4.

 

WHS Transportation Management Program Office (TMPO) can be reached at 571-372-7124 or whs.pentagon.fsd.mbx.dod-shuttle-bus@mail.mil. Transportation status updates can be seen on Facebook or Twitter.

What Every DoD Civilian, Contractor or Military Member in the NCR should do under HPCON C:
  • Continue following CDC guidance for hygiene, protecting yourself and limiting the spread of the virus.
  • Review the COVID-19 symptoms chart.
  • If you are sick, stay home.
  • If you feel you have COVID-19 symptoms, stay home, call your health care provider and notify your supervisor.
  • If you think you've been exposed to COVID-19 and develop a fever and respiratory illness, such as a cough or difficulty breathing, call your healthcare provider immediately and notify your supervisor, if feasible.
  • If you are already in the Pentagon and are symptomatic for COVID-19 or potentially exposed to the COVID-19 virus, email the COVID-19 Reporting Requirements for DoD Agencies in the NCR detailed on this website to pfpa.oem.covid19@mail.mil. Contact your supervisor as soon as possible.
  • If you are feeling ill, but not symptomatic for COVID-19 and not potentially exposed to the COVID-19 virus, notify your supervisor, go home, and contact your healthcare provider. If you are in distress, call 911.
  • If you have had contact with someone who is now in 14-day isolation, stay home, call your health care provider and notify your supervisor.
  • Practice social distancing both inside and outside the office.
  • Discuss teleworking options with your supervisor.
  • Provide your supervisor with any updates to your contact information.
  • If you normally commute by public transportation (Metro, VRE or MARC train, bus), check their sites for updated information on schedule impacts (links are in Additional Information below).
  • Do not bring friends or family members to the Pentagon.
  • Be prepared for reduced food and drink concessions; consider packing your meals, snacks and drinks.
  • Don’t congregate at group tables at mealtimes at work; consider taking your meals back to your desk.
  • Leave your gym bag at home. Do your physical training and exercising at home.
  • Call in to meetings whenever possible.
  • Don’t crowd when standing in line; keep at least 6 feet between people.
  • Review the CIO guidelines on working remotely and teleworking Dos and Don'ts in the Telework Guidance section.
  • When working on your government computer, MobiKEY or tablet, stay off ALL streaming sites (ESPN, music, YouTube, etc.).
  • Do NOT forward your office desk phone. Put an out-of-office message on that phone, and provide your government cell phone number in that voicemail message.
  • For information or to seek assistance from the DoD Employee Assistance Program call toll free number 1-866-580-9046 or visit the web site.
What DoD Agencies and Offices in the NCR should be doing under HPCON C:
  • Continue measures taken under HPCON 0, HPCON A, and HPCON B.
  • Utilize social distancing for all meetings - use teleconferencing as much as possible. No more than 6 people in a room for a meeting.
  • Cancel all non-essential in-person meetings.
  • Cancel official visits unless you have received a specific exception from the appropriate approval authority (Secretary of Defense, Deputy Secretary of Defense, DoD Chief Management Officer, Director of the Joint Staff, or Service Secretary).
  • Maximize the use of teleworking consistent with performing mission-critical functions and consider flexible work schedules (i.e., duty hours and days for scheduled work).
  • Consider allowing those at high-risk for health complications to telework or take leave.
  • Consider implementing shift work.
  • Review updated guidance coming out from official DoD and U.S. Government sources regarding personnel, international and domestic travel, teleworking, contracting.
  • Ensure you have a plan in place for handling impacts of school closures on your organization.
  • Inform JSP, or your provider if not JSP, if your organization begins implementing teleworking.
  • Follow case reporting requirements guidance.
  • Review your organization's pandemic continuity of operations plan.
  • Review upcoming leave and official travel plans.
  • Update your office contact rosters.
Military Personnel Guidance:
Active duty military members, reservists and Guardsmen assigned within the National Capital Region should follow the direction and guidance of your local commander or officer in charge.
Telework Guidance:
Pentagon Reservation organizations are encouraged to maximize telework opportunities while still maintaining the capability to perform all mission-critical functions. Cybersecurity

As part of the Nation-wide social-distancing effort to help mitigate the spread of COVID-19, the Department of Defense is maximizing its use of telework for telework-ready employees. If you are potentially able to telework, then please ensure that you have completed all requisite telework training, and that your home workspace is ready.

Cybersecurity while teleworking is especially important and requires extra effort and vigilance. That is because some of the inherent security measures that we take for granted while working directly within a DoD network may not be fully articulated while working remotely at home. For this reason, DoD personnel need to be especially alert and attentive to cyber attacks, malware, phishing expeditions, network security protocols, encryptions requirements, et al, which may threaten Government information stored on telework devices and transmitted across external networks. Employees who telework from home need to keep Government property and information safe, secure, and separated from their personal property and information. Some helpful tips to keeping your home WI-FI, computers and mobile devices protected can be found in a "Protect Yourself" booklet published by the Pentagon Force Protection Agency. Click here to access this booklet.

Contracting Guidance:

This section provides Contracting guidance on how to prepare and respond to the closure of a Government facility due to impacts of COVID-19 and/or a shutdown.

Customers are strongly encouraged to work with their designated Contracting Officer to review existing requirements to determine the following items:

1. (Mission essential): What is mission-essential and must be performed despite a closure?

2. (Remote): What is capable of being supported remotely?

The Contracting Officer will engage the contractor on support guidance in the event of a closure. NoteOnly the Contracting Officer, who serves as the Government’s authority can change the terms of a contract.

Below is a link to questions and answers that you may find helpful as you prepare. Please also review the guidance provided by OUSD(A&S). As always, please do not hesitate to reach out to your Contracting Officer or send questions to Ask AD.

COVID-19 Reporting Requirements for DoD Agencies in the NCR:

If you have a service member, civilian employee or contractor who may be symptomatic for COVID-19 or potentially exposed to the COVID-19 virus, please notify the Pentagon Force Protection Agency Office of Emergency Management at pfpa.oem.covid19@mail.mil, with the following information:

Contact information/phone/e-mail of person reporting the information (should be supervisor)

Information about affected individual (symptomatic or potentially exposed to the COVID-19 virus):
  • Full Name (including middle initial)
  • DoDID #
  • International Travel in the last 30 days (no, if yes…location)
  • Employment status (active duty, civilian, contractor)
  • Branch of service (if military)
  • DoD Component (e.g., USAF, DFAS, DISA, PFPA, OSD, JS, etc.)
  • Primary Work Location (e.g., Pentagon, Mark Center, Leased Facility, etc.)
  • Symptoms (Symptomatic or Asymptomatic)
  • Status (e.g., Self-Isolation at home, hospital, directed quarantine etc.)
    • if self-isolating, provide reason (e.g., close contact, recent travel overseas, etc.)
    • if directed quarantine, please include documentation
  • Access to Pentagon Facilities
  • Access to other DoD Facilities

PROTECTING PERSONAL INFORMATION: All personally identifiable information, including protected health information, will be used and disclosed only as necessary to safeguard public health and safety in accordance with DoDI 5400.11, DoDI 6025.18, and DoDI 6200.03. For initial reporting, please only provide the information requested. If additional information is needed, someone will contact you.

Questions about COVID-19 reporting requirements for the NCR?
Contact the Pentagon Operations Center at 703-697-1001.
Note: This number is NOT for reporting purposes. It is only for questions. Send reports to pfpa.oem.covid19@mail.mil.