This is the old WHS COVID-19 page. As of November 30, 2020, please visit the new WHS COVID-19 page for the latest information.
HPCON Status:

People have been infected by the COVID-19 virus in multiple locations in the NCR, including some who may not be sure how or where they became infected. Community spread is increasing, and a cluster of cases, or a trending increase, has been detected.

The Pentagon Reservation and DoD offices and facilities in the NCR remain open and operational, but with restricted access and enhanced health protection measures being taken beyond the health protection measures begun under HPCON 0, HPCON A, and HPCON B, which continue.

Armed Forces Retirement Homes (Washington, D.C., and Gulfport, Mississippi) are at HPCON D. Employees and family members should contact AFRH directly or go to their web site for guidance and instructions.
Information and guidance provided here will be updated as the situation changes and new information becomes available. Please check back frequently.
Facility Access Status

Visitor Access:
DoD and OSD components may host official visitors at the Pentagon and Mark Center.

The Pentagon Visitor Entrance (next to the Pentagon Metro) is open for approved official visitor access Monday-Friday, 6am-4pm. All approved official visitors should go to the Pentagon Visitor Entrance for screening and processing, prior to accessing the building. After-hours and on weekends, approved official visitors will continue to use Corridor 2.

The Mark Center Visitor Control Center is open Monday-Friday, 6am-2pm

All official visits MUST be registered in advance through the PFPA Visitor Management System (CAC-enabled site). No walk-in visits will be processed. Sponsors are strongly encouraged to register visitors as early as possible.

  • For U.S. visitors, visitation requests must be submitted at least two business days prior to the visit. (changed from one day)
  • For non-U.S. visitors, visitation requests must be submitted at least three business days prior to the visit. (changed from two days)

On the date of the scheduled visit, visitors must report through the Visitors Centers at the Pentagon or Mark Center. 100% of visitors will be screened for temperature and asked questions related to symptoms or exposure to Coronavirus Disease 2019 (COVID-19). Visitors should therefore allow additional time for COVID screening when arriving at the respective Visitors Centers.

Pentagon Tours:
Currently suspended.

Escort limitations remain at 3 visitors per escort.

Temperature screenings are being conducted on all visitors at the Pentagon and Mark Center using Enhanced Body Temperature screening equipment. The device uses infrared technology to measure temperature at a distance of 6-8 feet, with a forward-looking infrared camera. After an individual enters the building, they may be asked to pause for a few seconds to take a reading. Each individual will be required to take off hats, face coverings and/or glasses. If an individual has an elevated temperature reading of 100°F (37.8°C) or higher, they will be asked to step aside for a secondary temperature screening with a non-contact forehead thermometer. If the secondary screening confirms an elevated temperature, the individual will be referred to their primary health care manager and asked to leave the Pentagon.

Official Visitors Who Have Recently Traveled:
Visitors who have traveled from or through a country designated by the Centers for Disease Control and Prevention (CDC) as Travel Health Notice (THN) Level 3 within the last 14 days should quarantine for 14 days prior to entry into the Pentagon or Mark Center in order to prevent the transmission of COVID-19; this includes official foreign visitors. Visitors who have traveled from a country designated as CDC THN Level-2 or Level-1, and who have not otherwise entered a CDC THN Level-3 country, are requested to self-monitor for 14 days upon arrival, notify their organization or the Pentagon sponsor if they develop a fever or symptoms consistent with COVID-19, and not enter into the Pentagon or Mark Center if they develop symptoms consistent with COVID-19. Visitors without symptoms or reported exposure to those positive for COVID-19 will be allowed to register and enter the Pentagon or Mark Center. The quarantine requirement for official foreign visitors may be less than 14 days if directed by the relevant Secretary of the Military Department or other DoD or OSD Component head. Country THN information may be found at the CDC COVID-19 Travel Recommendations by Destination page.

Unofficial Visitors:
Unofficial visitors (family and friends) are permitted to enter the Pentagon or Mark Center only to attend ceremonies, but, like official visitors, must be registered at least two business days advance and will be required to undergo temperature checks and respond to questions prior to building entry. Unofficial visitors (family and friends) who have traveled from or traveled through a country designated as CDC THN Level-3 will not be allowed into the Pentagon or Mark Center until they complete a 14-day quarantine upon arrival in the U.S. (or less than 14 days if directed by the relevant Secretary of the Military Department or other DoD or OSD Component head). Unofficial visitors traveling from a country designated as CDC THN Level-2 or Level-1, who have not otherwise entered a CDC THN Level-3 country are strongly encouraged to self-monitor for 14 days upon arrival and notify their chain of command, supervisor, or DoD sponsor for visits should they develop a fever or symptoms consistent with COVID-19.

For personnel assigned to the Pentagon and associated facilities in the National Capital Region, including the Mark Center, Defense Health Headquarters, U.S. Court of Appeals for the Armed Forces, and DoD leased facilities the following pertains:

  • All persons will be required to wear a cloth face covering to enter the Pentagon Reservation facilities. Upon entering the building, the Pentagon Police will require you to remove or raise your mask for identification.
  • Any individual who has had contact with someone who has tested positive for COVID-19, is in 14-day isolation or you think you have symptoms of COVID-19: Stay Home. Do not enter a Pentagon Facility. Call your health care provider and notify your supervisor.
  • Any individual who has traveled internationally and is within 14 days of their arrival date into the United States, may NOT enter the Pentagon Facilities.

Pentagon Entrance Hours (as of July 13, 2020):

Pedestrian Access:
  • Corridor 2 Entrance (open 24/7) (Visitors are processed at Corridor 2 after hours and on weekends.)
  • Mall Entrance (open 24/7)
  • Pedestrian Entrance at the Metro (open 5:00 am - 8:00 pm, Monday - Friday)
  • Corridor 8 Entrance (open 5:00 am - 8:00 pm, Monday - Friday)
  • River Entrance (open 5:00 am - 8:00 pm, Monday - Friday)
  • Corridor 5 pedestrian entrance (open 5:00 am - 8:00 pm, Monday - Friday)
  • Pentagon Visitor Entrance (open 6:00 am - 4:00 pm, Monday - Friday)
  • Pentagon Library & Conference Center - remains closed
  • Corridor 9 pedestrian bridge pedestrian booth (Connector Lot) - remains closed
Vehicle Access:
  • River Vehicle Access Point (open 24/7)
  • North Rotary & Fern Vehicle Access Point (open 24/7)
  • Mall Vehicle access (open 5:00 am - 8:00 pm, Monday - Friday)
  • Corridor 5 vehicle access (open 5:00 am - 8:00 pm, Monday - Friday)
  • A&E Drive Vehicle Access Point (open 24/7)
  • Boundary Channel Drive Vehicle Access Point (open 24/7)
  • Heating & Refrigeration Plant Vehicle Access Point (open 24/7)
  • North Village Vehicle Access Point (open 6:00 am - 2:00 pm, Monday - Friday)
  • Remote Delivery Facility (open 6:00 am - 2:00 pm, Monday - Friday)

Pentagon Athletic Center Facilities:
The Pentagon Athletic Center (PAC) Facilities to include the Mark Center and Taylor/Polk Building Annexes are now open with limitations; Refer to the following WHS Building Circular for updated guidance:

Mark Center:
All pedestrian access points, vehicle access point, and North Garage entrance are open and operating on current scheduled hours.

Pass Offices:
The Pentagon Pass Office hours are:
  Monday, Tuesday, Thursday & Friday: 8:00am - 4:00pm
  Wednesday: 8:30am - 4:00pm.


NOTE:  Starting Monday, Nov. 30, 2020, the Pentagon Pass Office will be operating at a reduced staffing level. Some appointments will be rescheduled. Those individuals will be notified directly.


The Mark Center Pass Office hours are:
  Monday-Friday: 7:00am - 3:30pm

CAC Renewal:
If you are a current CAC holder and your CAC is due to expire within the next 30 days, make an appointment online to get it renewed now.

To schedule an appointment, go to Rapids Appointment Scheduler.

  • Select "Make an Appointment"
  • Type in "Pentagon" in the Building or Site Name box; click enter
  • Select "Pentagon Pass Office"
  • Select a date and time for your appointment

Pentagon and/or Mark Center Building Access - If you require access to the Pentagon or the Mark Center, please remember to bring a signed DD2249 form to your scheduled appointment. This form is required to access the building with your CAC. If you are a contractor or other holder of a PFAC card, contact your COR or sponsor.

The Pentagon pass office requests your support in the response to COVID-19. First, your building access will NOT be terminated if your CAC or PFAC is still valid (unexpired). No action is required from the CAC/PFAC holder. Second, if you need to come to the pass office to renew your CAC, please plan ahead and make an appointment using Rapids Appointment Scheduler. If you have an immediate need, the pass office will accept a very limited number of walk up customers each day. Walk up service is tightly regulated and customers who cannot be accommodated within limits dictated by social distancing requirements will be asked to leave. You will NOT be allowed to wait in the pass office or adjacent areas when the walk up queue is full.

DiLorenzo TRICARE Health Clinic (DTHC): Open with restrictions
Out of an abundance of caution and to protect our forces and their families while safeguarding our healthcare mission capabilities, DTHC has instituted additional safety measures. DTHC is now screening all patients at the clinic entrance. Patients who:

  1. HAVE the following symptoms: fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea or vomiting, diarrhea;
  2. HAVE traveled to, from, or through a country under a Level 2 or 3 Travel Health Notice within the last 14 days (see; or
  3. HAVE been exposed to a person who has tested positive for COVID-19 within the past 14 days,

will be evaluated and treated according to current CDC recommendations.

These controlled access measures will allow DTHC to safely screen for COVID-19 while minimizing the risk to others.

Pentagon and Mark Center Parking Plan (HPCON B)

Parking Advisory: General Parking Permits Extension

The Parking Management Office is extending all General parking permits expiration date from November 30, 2020 to March 31, 2021. The following permits are being extended:

Pentagon: NA, SA, NC, SC, H (permanent), OGV, O

Mark Center: NPG, SPG, AF/LE, H (permanent), MC-O

Suffolk: Suffolk-G, Suffolk-H (permanent)

There is no action required for General permit holders at this time.

COVID-19 Temporary Parking Clearance Form can be submitted to the appropriate Component Parking Representative or through the WHS Parking Management Office.

Questions are to be directed to Agency Component Parking Representatives or the WHS Parking Management Office (PMO) at the Pentagon: or by phone at 703-697-6251; Mark Center/Suffolk Building: or by phone at 571-372-7100.

Travel Guidance

For Maryland, Virginia, and Washington DC:
Due to the dynamic public health environment by state, region and city, it is best to check online for your state or city's most current COVID-19 related guidance.



Washington D.C.: and

Local Transportation Advisory

The Welcome Back to the Pentagon Reservation Transportation Plan provides information to help you plan your commute and travel needs and alleviate concerns and unknowns as we begin to return to the Pentagon Reservation. This information is subject of change. While we will make updates as information becomes available, please check the websites of your transportation providers for the most current updates.

DoD Shuttles Operating Status Update - As of November 24, 2020:

DoD Shuttle Boarding Procedures: Please continue to follow DoD Shuttle modified boarding procedures to include wearing face coverings and follow social distancing/seating guidelines on DoD Shuttles and mass transit hubs at DoD facilities.

DoD Shuttle Route 1: Pentagon - Naval Support Facility (NSF) - Suffolk Building
Operating reduced hourly service.

DoD Shuttle Route 2: Pentagon - State Department - OPM - Executive Offices
Service suspended until further notice.

DoD Shuttle Route 3: Pentagon - Crystal City
Operating limited service.
First bus departs Pentagon at 9:00am. Last bus ends at Pentagon at 3:30pm - Drop-off only.
Frequency: Every 45 minutes (see modified schedule for details)

DoD Shuttle Route 6: Pentagon - Arlington Hall (National Guard Bureau)
Operating regular schedule.

DoD Shuttle Route 7: Pentagon - GAO/Capitol Hill
Service suspended until further notice.

DoD Shuttle Route 8: Pentagon - Washington Navy Yard
Operating reduced hourly service.

DoD Shuttle Route 9: Pentagon - Joint Base Myer-Henderson Hall (JBM-HH)
Service suspended until further notice.

DoD Shuttle Route 11: Pentagon - Joint Base Anacostia-Bolling
Operating reduced hourly service.

DoD Shuttle Route 14: Pentagon - Rosslyn
Service suspended until further notice.

DHHQ Meeting Shuttle: Pentagon - DHHQ
Operating regular schedule.

DHHQ Commuter Shuttle: Pentagon - DHHQ
Operating regular schedule.

Pentagon Circulator North (10N): Pentagon Transit Center (PTC) Bus Stop U8 - North Parking
Operating regular schedule.
First bus departing the PTC at 6:00am.
Last pick-up at the PTC at 5:50pm.
Last shuttle ends at the PTC at 6:00pm (Drop-off only).
Frequency: every 10 minutes.

Pentagon Circulator South (10S): PTC Bus Stop Bus Bay U8 - Hayes Street Lot
Servicing three (3) bus stops: PTC U8, Shared Bus Stop with Arlington Transit - ART by the entrance of the Fern Street Parking Lot and Hayes Street Parking Lot by the Pedestrian Tunnel.
First bus departing the PTC at 6:05am.
Last bus departing the PTC at 5:55pm.
Last shuttle ends at the Hayes Street Lot at 6:04pm.
Frequency: every 10 minutes (see flyer for details).

Suffolk Express: Pentagon - Suffolk Building
Operating reduced hourly service.

WMATA/DoD Shuttle (Route 7M): Mark Center - Pentagon
Operating every 10 minutes during peak periods and every 15 minutes during non-peak hours. Rear-door boarding only. (timetable)

DASH/DoD Shuttle (Route AT2X): King Street - Mark Center
Operating every 15 minutes during peak hours (6:00am - 9:00am and 3:00pm - 6:00pm). Rear-door boarding only.
During non-peak times (9:00am to 3:00pm), customers should continue to use AT2 with every 30 minutes frequency.

Mark Center Shuttle: Franconia/Springfield - Mark Center
Operating regular schedule. See the attached schedule for detailed departure and arrival times.

Note: The Franconia/Springfield - Mark Center shuttle has 3 stop locations for pick-up and drop-off:

  • Franconia/Springfield Metrorail station - Taxi terminal inside the garage
  • Springfield Town Center - Shared bus stop with Fairfax Connector 332, 334 and 401, located on the westbound side of Spring Mall Drive near Junction Boulevard
  • Mark Center Station - Bus Bay 5

Please note that the Springfield Town Center stop is within walking distance to the Park and Ride facility (6717 Frontier Drive, Springfield) where free commuter parking is available on levels 2, 4 and 6 in the Frontier Garage. Please visit for details.

Public Transit Operating Status Update - As of November 24, 2020:

Commuter Connections Guaranteed Ride Home (GRH) program is currently in operation during the Coronavirus pandemic. There are no change in eligibility requirements and additional safety measures are provided on the GRH website.

WMATA Metrorail:
Span of Service: 5am to 11pm (Weekdays); 7am to 11pm (Saturdays); 8am to 11pm (Sundays)
Peak Service Frequency: Every 5 minutes on Red Line and every 8 minutes on all other lines
Non-Peak Service Frequency: Every 12 minutes on Red Line and every 15 minutes on all other lines.
All Metrorail stations open.

  • Huntington Station (Yellow Line) - South Entrance closed beginning August 19 for escalator repair. Project duration estimated to be 5 months. Station remains open during maintenance work. North entrance will remain open. Shuttle services will be available between North and South entrances.
  • Franconia-Springfield and Van Dorn Street Stations (Blue Line) - Stations close beginning Friday, November 27 through mid-March 2021 for major capital work.
    • Franconia-Springfield and Van Dorn Street stations will be closed on weekends and selected weekdays between Friday, November 27, 2020 through mid-March 2021.
    • The stations will also be closed on the day after Thanksgiving (November 27) and for two weeks during the holidays (Dec. 20, 2020 - Jan. 3, 2021).
    • There will be no Blue Line service between Franconia-Springfield and King St-Old Town. Blue Line trains will operate between Huntington and Largo Town Center or customers can use the Yellow Line to travel between Virginia and DC.
    • Free local shuttle buses will provide service between Franconia-Springfield, Van Dorn St and Eisenhower Ave stations.
    • Free express shuttle buses will provide service between Franconia-Springfield and Pentagon stations. This express shuttle will not operate on Christmas or New Year's Day.
    • From December 20, 2020 - January 3, 2021, free express shuttle buses provide service during weekday AM/PM rush hours only between Van Dorn St and Pentagon stations. This express shuttle will not operate on Christmas or New Year's Day.

WMATA Metrobus:
Span of Service: 4am to 12am (Daily)
Frequency: Varies by route
Rear-door boarding will continue. See flyer for bus service details.

ART: ART has increased bus services. ART 42 and 87 are operating regular weekday services.

DASH: Enhanced Saturday Schedule continues through September 14. Beginning September 15, DASH will increase service to restore approximately 80% of bus service. Please see for details.

Fairfax Connector: Operating full service on all routes with some additional service enhancements.

Loudoun County: Operating limited Commuter Services to the Pentagon/Crystal City/Rosslyn. Please see new schedule.

OmniRide: Operating at Friday service levels. Passengers on Express buses must pay fares with a SmarTrip card. See routes and schedules or contact Customer Service at 703-730-6664, for more information.

Due to extremely low ridership, OmniRide Express services to the Mark Center, Dale City - Mark Center (D-400) and Lake Ridge - Mark Center (L-300), will be temporarily suspended beginning Monday, November 30, 2020 until further notice. Customers should take the OmniRide Express service to the Pentagon and transfer to Metrobus 7M as an alternative. Please visit for complete details.

VRE: Operating reduced service - S schedule and a round trip added to its Fredericksburg Line schedule to better support social distancing on platforms and trains (Train 300 departs Spotsylvania at 4:54am and Train 307 departs Union Station at 4:10pm).

MARC: Returned to operating on the published R schedules with limited supplemental service for the Penn and Brunswick Lines beginning November 2. (Maryland Transit Administration (MTA))

WHS Transportation Management Program Office (TMPO) can be reached at 571-372-7124 or Transportation status updates can be seen on Facebook or Twitter.

Military Personnel Guidance

Active duty military members, reservists and Guardsmen assigned within the National Capital Region should follow the direction and guidance of your local commander or officer in charge.

On April 16, 2020, Under Secretary of Defense for Personnel and Readiness Matthew Donovan signed a department-wide authorization for service members to accrue and retain an additional leave balance of up to 120 days.

Telework Guidance

Pentagon Reservation organizations are encouraged to maximize telework opportunities while still maintaining the capability to perform all mission-critical functions.


As part of the Nation-wide social-distancing effort to help mitigate the spread of COVID-19, the Department of Defense is maximizing its use of telework for telework-ready employees. If you are potentially able to telework, then please ensure that you have completed all requisite telework training, and that your home workspace is ready.

Cybersecurity while teleworking is especially important and requires extra effort and vigilance. That is because some of the inherent security measures that we take for granted while working directly within a DoD network may not be fully articulated while working remotely at home. For this reason, DoD personnel need to be especially alert and attentive to cyber attacks, malware, phishing expeditions, network security protocols, encryptions requirements, et al, which may threaten Government information stored on telework devices and transmitted across external networks. Employees who telework from home need to keep Government property and information safe, secure, and separated from their personal property and information. Some helpful tips to keeping your home WI-FI, computers and mobile devices protected can be found in a "Protect Yourself" booklet published by the Pentagon Force Protection Agency. Click here to access this booklet.

Contracting Guidance

This section provides Contracting guidance on how to prepare and respond to the closure of a Government facility due to impacts of COVID-19 and/or a shutdown.

Customers are strongly encouraged to work with their designated Contracting Officer to review existing requirements to determine the following items:

1. (Mission essential): What is mission-essential and must be performed despite a closure?

2. (Remote): What is capable of being supported remotely?

The Contracting Officer will engage the contractor on support guidance in the event of a closure. NoteOnly the Contracting Officer, who serves as the Government's authority can change the terms of a contract.

Below is a link to questions and answers that you may find helpful as you prepare. Please also review the guidance provided by OUSD(A&S). As always, please do not hesitate to reach out to your Contracting Officer or send questions to Ask AD.

COVID-19 Reporting Procedures for the Department of Defense
(Please note separate reporting requirement below for DoD Components on the Pentagon Reservation and Defense Agencies and DoD Field Activities Worldwide)

To report individuals who may be symptomatic for COVID-19, or potentially exposed to the COVID-19 virus, use DD Form 3112, "Personnel Accountability and Assessment Notification for Coronavirus Disease 2019 (COVID-19) Exposure" (Note: For best results, save this PDF and open it in Adobe Acrobat. Click the "Enable All Features" button.). The form should be used to report any military Service member, civilian employee, or contractor, and may be completed by either the affected individual or a person reporting about the affected individual (e.g., supervisor, agency representative, contracting officer representative, DoD sponsor).

The information collected on the form will be used to protect the health and safety of individuals working in, residing on, or assigned to DoD installations, facilities, field operations, and commands, and to protect the DoD mission.

All information about the affected individual collected on this Form will be maintained in accordance with the Privacy Act of 1974. The Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule definition of protected health information expressly excludes employment records held by a covered entity in its role as an employer. Consequently, HIPAA does not apply to health information collected from DoD employees through self-reporting for the purpose of safety/readiness and held by DoD as their employer.

The form is intended to be submitted to local installations to inform decisions made about the status of DoD facilities and spaces that the affected individual may have entered. The information may also be used to notify other individuals who may have made contact with the affected individual, or who have a need to know the information to perform an essential agency function.

Questions about use of the form should be directed to your commander or supervisor.

Reference: Force Health Protection (Supplement 8) - DoD Guidance for Protecting Personnel in Workplaces during the Response to the Coronavirus Disease 2019 Pandemic

COVID-19 Reporting Procedures for DoD Components on the Pentagon Reservation and Defense Agencies and DoD Field Activities Worldwide

For DoD employees who work in the Pentagon, Mark Center, DHHQ, or a DoD-leased office space in the National Capital Region and for Defense Agencies and DoD Field Activities worldwide, the DD Form 3112 (below) is to be completed and sent via encrypted e-mail to the Pentagon Office of Emergency Management at

DD Form 3112, "Personnel Accountability and Assessment Notification for Coronavirus Disease 2019 (COVID-19) Exposure(Note: For best results, save this PDF and open it in Adobe Acrobat. Click the "Enable All Features" button.)

Encryption Method: If you are unable to send an encrypted e-mail to the above e-mail address, please send the DD Form 3112 via DoD SAFE (CAC-enabled site). Once in DoD SAFE, choose "Drop-Off" and also check the box next to "Encrypt every file" before sending the form. You will need to create a passphrase and provide that passphrase to the recipient in a separate email.

Questions about COVID-19 reporting procedures for the Pentagon Reservation, Defense Agencies, and DoD Field Activities?
Contact the Pentagon Operations Center at 703-697-1001.

Note: This number is NOT for reporting purposes. It is only for questions. Send the completed DD Form 3112 via encrypted e-mail to

Official DoD Guidance