WHS is the essential services provider for the Office of the Secretary of Defense (OSD), Department of Defense (DoD) agencies, and offices in the National Capital Region. WHS provides a wide range of centralized capabilities to DoD headquarters, OSD, and DoD components, enabling economies of scale for delivering essential administrative services to fulfill the mission of the Department. WHS aligns under the Director of Administration and Management (DA&M) for OSD.
WHS services are organized into several directorates and specialty offices. These teams of WHS personnel support the mission of our Defense Department customers by managing DoD-wide programs and operations for the Pentagon Reservation, Mark Center, and DoD-leased facilities in the National Capital Region. The WHS vision is to remain a creative, results-driven capabilities provider, recognized for excellence: responsible, reliable, resourceful, and relevant.
Mr. William E. Brazis serves as the Director of Washington Headquarters Services.
WHS Directorates and Offices include:
Acquisition Directorate (AD)
The Acquisition Directorate is the Single Enterprise Contracting Office (SECO), providing acquisition services to all OSD components, significantly reducing annual OSD contracting costs. AD plans, coordinates, and manages the procurement programs essential to the mission of WHS, the Office of the Director of Administration and Management and the Office of the Secretary of Defense. AD programs support Pentagon renovation, construction, professional and other services, commodities and supplies, major communication and information technology systems, and special programs totaling over $900 million a year. The Director of the Acquisition Directorate is Ms. Linda Allen.
For more information, visit the Acquisition Directorate page.
Enterprise Information Technology Services Directorate (EITSD)
The Enterprise Information Technology Services Directorate provides the full range of information technology equipment, services, solutions, and customer support to the Office of the Secretary of Defense, the Office of the Director of Administration and Management, and WHS to meet mission and business requirements. The Director of the Enterprise Information Technology Services Directorate is Ms. Lytwaive Hutchison.
For more information, visit the Enterprise Information Technology Services Directorate page.
Enterprise Management (EM)
Enterprise Management serves as the corporate integrator of WHS and establishes the framework for bridging functional gaps among WHS directorates to secure mission accomplishment and achieve strategic goals across the Office of the Director of Administration and Management. EM provides administrative, financial, and logistical support to Director, Administration and Management (DA&M) assigned Boards, Commissions, and Task Forces. EM recently led the Strategic Planning Initiative for WHS and DA&M, and took responsibility for the consolidation and implementation of the DoD Consolidated Adjudications Facilities (DoD CAF), supporting eligibility for security clearances for DoD personnel, industry personnel, and Congressional and other staffs. The Director of Enterprise Management is Mr. George Mulligan.
For more information, visit the Enterprise Management page.
Equal Employment Opportunity and Diversity (EEOD)
The Office of Equal Employment Opportunity and Diversity is the agency sole authorized source to process allegations of discrimination within the Office of the Secretary of Defense, Joint Chiefs of Staff, and Defense Agencies and Field Activities serviced by WHS.
For more information, visit the Office of Equal Employment Opportunity and Diversity page.
Executive Services Directorate (ESD)
The Executive Services Directorate provides comprehensive administrative management and graphics services to the Office of the Secretary of Defense and executes federally mandated and regulatory programs, including Freedom of Information Act, Security Review, Privacy Act, Records Management, Directives, Forms, Declassification Review, and Information Collection, on behalf of the Secretary within the Department and externally to other agencies and the general public. ESD is also responsible for valuable key information collection and distribution services, including the Pentagon Library and Pentagon Post Office. The Director of the Executive Services Directorate is Mr. Craig Glassner.
For more information, visit the Executive Services Directorate page.
Facilities Services Directorate (FSD)
The Facilities Services Directorate supports a customer base of about 64,000 civilian and military personnel, including the Office of the Secretary of Defense, Joint Chiefs of Staff, Defense Agencies, and the military departments in the National Capital Region. FSD provides administrative and operational support to specified DoD activities, including space management, maintenance, repair and alteration of assigned buildings, custodial services, landscape maintenance, trash and debris removal, building operations, construction management, property management, and other support services, including oversight of the massive program for the renovation of the Pentagon. The Director of the Facilities Services Directorate is Mr. Sajeel Ahmed.
For more information, visit the Facilities Services Directorate page.
Financial Management Directorate (FMD)
The Financial Management Directorate provides planning, programming, budgeting & execution, and accounting services to WHS and its customers. These services include budget formulation, defense, and execution; financial management, internal audit, and compliance; budgetary accounting; financial reporting; Official Representation Funds management; purchase card and travel card program management; and resource management. The Director of the Financial Management Directorate is Ms. Roberta Lowe.
For more information, visit the Financial Management Directorate page.
General Counsel (GC)
The Office of General Counsel provides the full range of legal services for all aspects of the WHS mission, as well as for the Pentagon Force Protection Agency, and the operational matters handled by the Office of the Director of Administration & Management. The General Counsel of WHS is John Albanese.
Human Resources Directorate (HRD)
The Human Resources Directorate provides human resources services for executive, political, military, and civilian personnel; performs security investigations and clearances; conducts adjudications and appeals; and manages the various voluntary campaign programs, e.g., the annual DoD Combined Federal Campaign. The Director of the Human Resources Directorate is Ms. Susan Yarwood.
For more information, visit the Human Resources Directorate page.
Office of Small Business Programs (OSBP)
The WHS Office of Small Business Programs is the agency's small business advisory and assistance office with responsibility for 1) advising WHS leadership and acquisition customers in all matters of small business; 2) developing and implementing WHS small business program policy; 3) ensuring program and contracting personnel are trained in small business matters; 4) participating in the acquisition process to encourage small businesses solutions; 5) overseeing acquisition personnel compliance with small business program guidance; 6) being the agency liaison to external agencies; and 7) managing an outreach-to-industry program. The OSBP is dedicated to providing guidance and assistance to small businesses desiring to do business with WHS, the Department of Defense, and the Federal Government in general.
For more information, visit the Office of Small Business Programs page.