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MTBP SmartBenefits® Allocation
The transportation providers listed below accept SmartBenefits®, but do not have SmarTrip® card readers installed for direct use. Please follow the instructions below to establish your allocation. Failure to complete the allocation step will cause your benefits to be sent directly to your SmarTrip® card for MetroRail/bus use. This step must be completed in the month prior to allocation.
Riders of VRE and MARC
- Submit a claim - this makes benefits available to your SmarTrip® card (you do this each month)
- Create an account with CommuterDirect.com to move your benefit, or a portion of your benefit, from your card to Commuter Direct each month (you only do this step once).
- The deadline for creating an account is the 15th of the month prior to benefit delivery!
- Select the light bulb icon “SmartBenefits®” and follow the on screen instructions.
- Receive your pass in the mail each month or arrange to pick it up at a Commuter Store location.
Contact: CommuterDirect.com 703-228-7433 or questions@CommuterDirect.com
Riders of Vanpools
- Submit a claim - this makes benefits available to your SmarTrip® card (you do this each month).
- Establish a passenger allocation account with Metro to move your benefit from your card to your vanpool provider each month (you only do this step once)
- WMATA Vanpool and Transit Services
- Follow instructions for “Vanpool & Transit Services Passengers”
- Ask your Vanpool provider for specific information to identify your Vanpool in the allocation
- Benefits will be delivered directly to the Vanpool’s account on the first of the month
Contact: SmarTrip® Customer Service 888-762-7874 or smartrip@wmata.com
Riders of MTA Commuter Buses: Dillon's Bus, Keller Bus, Eyre Bus, Martz (Maryland based routes)
- Submit a claim - this makes benefits available to your SmarTrip® card (you do this each month).
- Create a SmartBenefits® Personal Account with CommuterDirect.com to move your benefit, or a portion of your benefit from your card to MTA Commuter Direct each month (you only do this step once).
- Scroll to the bottom of the page to sign up using "SmartBenefits®". Follow the on screen instructions.
- Deadline: 15th of the month prior to benefit delivery.
- Receive your pass in the mail each month or arrange to pick it up at a commuter store location.
Contact: MTA Web Store at 410-967-2212 or questions@CommuterDirect.com
Riders of Martz Group/National Coach (Virginia based routes)
- Submit a claim - this makes benefits available to your SmarTrip® card (you do this each month).
- Establish a passenger allocation account with Metro to move your benefit, or a portion of your benefit, from your card to Martz Group/National Coach each month (you only do this step once).
- NOTE: Riders of Martz routes departing from Maryland, such as Route 904 must follow the instructions for MTA Commuter Bus riders
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WMATA Vanpool and Transit Services
- Follow instructions for “Vanpool & Transit Services Passengers”
- Select "National Coach Works/Martz Bus" as your provider
- Pick up your pass from the conductor on the first of every month
Contact: Martz Group 866-466-2789
Riders of Quick's Bus
- Submit a claim - this makes benefits available to your SmarTrip® card (you do this each month).
- Establish a passenger allocation account with Metro to move your benefit, or a portion of your benefit from your card to D&B Bus Inc./Quick's Commuter each month (you only do this step once).
- WMATA Vanpool and Transit Services
- Follow instructions for “Vanpool & Transit Services Passengers”
- Listed as D&B Bus Inc./Quick's Commuter
- Pick up your pass from the conductor every month
Contact: Quick's Bus 800-786-4192
Riders of Metro Access
Riders of Amtrak
