The mission of the Enterprise Management (EM) directorate is to cultivate superior and collaborative service delivery through a culture of integrity, excellence, and respect.
EM is the corporate integrator and provides the framework for bridging functional gaps among WHS directorates to secure mission accomplishment and achieve strategic goals across the Office of the Director of Administration and Management (ODA&M). This is accomplished through:
As the analyst and integrator across the ODA&M/WHS enterprise, EM delivers a portfolio of operational and governance capabilities needed to create, sustain, and continuously improve performance standards for quality, timeliness, cost reduction, and service delivery excellence.
Leveraging performance management and consumer insight capabilities, EM identifies opportunities to increase efficiency and informs decisions about the administrative, operations, and strategic planning services it provides to its customers.
Through program initiatives and quality of work-life programs, EM provides the following essential services, programs, and resources.